of consumer affairs in Florida, to handle this. If necessary, I will also contact the Better Bsiness Bureau and the Dept. This is completely and totally unacceptable. I am following their direction on what to do. I have called the consumer agency in Me ico, called PROFECO. I have a reservation for July 7th., for one week. If you need access to your car in the middle of the night, you will have to wait until tge following day to do so. You will ve forced into using their golf carts to come into the resort, and before you leave. You will be at their mercy, waiting for at least 45 minutes for the dam car. An absolute nightmare, as they semand and require that you leave your car to be parked far away from your room. If you are rejting a car at the airport, or bringing your car ro this resort, please think twice about it. Lo malo como siempre en VIDANTA la pésima actitud de sus vendedores fuimos a la platica y nos mandaron tres diferentes vendedores porque a todos les dijimos que no íbamos a comprar nada, teníamos unas quejas sobre nuestra membresía NADIE se preocupo por apuntarlas solo quieren vender. Mención honorifica de servicio para Karina Merino de concierge en Bliss y a Elena, pendientes todo el tiempo de que nuestra estancia sea magnifica. También visitamos el restaurante italiano nos gusto la diferencia la hace Irma Juarez, violinista que esta algunas noches solamente debería estar diario. Nuestro restaurante favorito fue Havana Moon con excelente servicio de parte de Luciano. Me parece que las cartas de restaurantes son limitadas falta un más variedad de platillos, además que los costos son muy altos. My advice… Take a Luxury Cruise …Įl desarrollo es muy grande fuimos con una persona con bastón y nos estuvimos moviendo en transporte especial "MR" esta opción nos facilito los traslados. Anyone can charge to your room at anytime. Wasted a whole day with such BS! He said they had communication problems there. The first suite they put us in was full of bugs and spiders and mean 100’s of them. He said he would pay out way back and then lied We had to pay ourselves. We paid $260 for three people to get to and back from resort with was only supposed to cost $90. This is outrageous! Never Ever will go back to Cancun! The Manager came to our room and made promises to us ti make up for all the hassles. In the end we were Charged over $1700.00 to eat and have drinks occasionally. Didn’t realize until we came home and matched the tickets they added to ever single meal. Example of eating… one lite meal was $52 American Dollars when I got home they charged $70.80. On the second day they cut off the credit! In no way did we spend $1500 eating in two days for two people. They ask for a $1500 deposit on arrival and said charge to the room is best. This place overcharged Everything! None of the tickets match to my credit card. Finest Punta Cana By The Excellence Collection All Inclusive.Hotels near Iberostar Golf Club Playa Paraiso.Adults Only and Adult Friendly Resorts Playa Paraiso.Iberostar Hotels & Resorts in Playa Paraiso.although we saw small rays every day when we were just swimming and a fairly large (3 feet or so) ray when we were kayaking. Maybe we picked a bad day but we didn't see a whole lot of fish when went snorkelling. I was at the Grand Palladium last year (August). However, at Akumal Bay, which is only about 10 minutes away, the water was millpond smooth. Unfortunately, the ocean was way too rough to venture outside the little bay at the resort, so I can't speak to what the snorkelling is like there. The only other resorts that have any sort of on-site snorkelling worth mentioning are the Grand Sirenis and the Grand Palladium. If you can afford Secrets, I say go for it if you can't, or you're travelling with children, then consider ABBWR. Secrets Akumal is newer and is adults only and a step up from the Akumal Bay Beach and Wellness Resort. Some people (myself included) have sworn off the Barcelo Maya complex since they built a dolphin swim facility on-site. No matter which resort you stay at, all five resorts have access to the same stretch of beach which is sandy at one end (great for lounging and swimming) and rocky at the other (Palace end) which is where the good snorkelling is to be found. I believe that, subject to availability, to can pay to dine at the Palace if you're a guest at one of the other resorts. If you stay at one of the others (Beach, Caribe, Colonial, Tropical), you have access to the amenities at all four resorts but not the Palace. The Barcelo Palace is the top dog and if you stay here, you have access to all the amenities of the other four resorts as well as the Palace. the Barcelo Maya is a mega complex comprised of five individual resorts. The previous two posters have named them both, but to expand on the resorts a bit: There's really not much choice if you want good on-site snorkelling.
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